Terms & Conditions

Effective Date: [15 September 2025]

These terms (“Terms”) govern your use of the Site https://tiem.com.au/ and the services offered by Iconic Education Group (“we”, “us”, “our”).

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1. Acceptance of Terms

By using the Site or our services, you agree to these Terms. If you don’t agree, don’t use this Site or services.

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2. Services

We provide educational counseling, migration & visa support, course application assistance, pre-departure services, work placement assistance, and related services.

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3. User obligations

• Provide accurate, current, complete information when using the Site or applying for services

• Keep your account credentials secure (if applicable)

• Comply with all applicable laws & regulations

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4. Payments

• Any fees must be paid as specified in our invoices/agreement

• Payment methods accepted will be communicated to you

• Late payments or non-payment may result in suspension or termination of services

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5. Refunds / cancellations

• If you cancel services, refund policies will depend on what stage the service is at

• Some fees (government / institutional) may be non-refundable

• We’ll inform you of refund / cancellation policies before you commit

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6. Intellectual Property

• All content on the Site (text, images, logos, designs) is owned or licensed by us

• You may not copy, modify, distribute our content without permission

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7. Limitation of Liability

• We make all reasonable efforts to provide accurate information, but we do not guarantee the Site will be error-free or continuously available

• To the extent permitted by law, we will not be liable for indirect, incidental, or consequential damages arising from your use of the Site or our services

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8. Disclaimer

• The information on the Site is for general educational / advisory purposes, not legal or immigration advice

• You should seek independent legal / immigration counsel where needed

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9. Privacy

Use of your information is governed by our Privacy Policy. By using the Site you consent to that policy.

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10. Changes to Terms

• We may change these Terms at any time. Updated version will be posted at https://tiem.com.au/terms-and-conditions (or similar)

• Changes take effect upon posting; your continued use indicates acceptance

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11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of New South Wales, Australia (or specify state)

• Disputes to be resolved in courts of NSW (or specify jurisdiction)

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12. Severability

If part of these Terms is held invalid or unenforceable, the rest remains in effect.

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13. Contact

Iconic Education Group
Suite 1003, Level 10, 377 Sussex Street, Sydney, NSW 2000, Australia
Email: admin@tiem.com.au